Overview
  Products/Services

  A SmartVOICE subscriber needs to purchase a minimum of two (2) SmartVOICE boxes, where one (1) box can be assigned a Singapore Level 3 number eg. 3103 1000 and one foreign number eg. (61) 9220 8888 if the box is in Sydney, Australia and the other box just a Singapore Level 3 number.  

The call from one box to the other is charged at a local call charge and the box in Sydney can receive locall calls from Sydney callers. Calls to outside of the box are charged according to the rates of Smart1542.

The benefit of this solution is that a Singapore SME can now be virtually present in Australia and providing “local support” to their Australian clients.

 

  
 
  Plans
  Registration
 
  Post-paid
The SmartVOICE service is offered as a pay-per-use (post-paid) service to facilitate convinience and peace of mind to the subscribers as it is uninterruptable due to insufficient credits.		   Subscription - Pre-paid
The SmartVOICE service can also be offered as a pre-paid monthly subscription service. Depending on the service package chosen, the subscriber is given a certain number of FREE IDD credits for him/her to use in a calendar month (only to certain destinations). Unused portions of the credits are not carried over to the following month. Any excess usage will be billed according to the rates of Smart1542 . 		 
 
Registration for SmartVOICE can be done via the following methods:
 
Download
registration form here
 
Telephone
Simply call +65 6826 2000
 
Fax
Fax the completed registration form to +65 6295 5522
 
Email
Email the completed
registration form to
csd@smarttel.com.sg
 
  Rates
  Payment Options

 
 
 
 
For post-paid SmartVOICE service, the usage is invoiced together with the Smart1542 service. The single invoice provides the subscriber with a simple and effective way to look through their month's long distance telecommunications activities. Valued subscribers can make payments for their monthly invoice or top-up their pre-paid accounts by:
 
Cash, VISA & MasterCard
at the SmartTel office
 
100 Beach Road, #20-04
Shaw Tower, Singapore 189702
[View Map]
 
Cheque
via self-addressed envelope
 
Online
via AXS payment terminals nationwide
 
  Equipment Charges
  Technical Support
 
  Post-paid
For post paid service subscribers, the box is offered at $125 for one unit or $199 per pair.		   Pre-paid
For pre-paid subscription service subscribers, the box is offered FREE with a 24-month contractual service agreement. 		 
 
       
 
SmartTel pre-configures each box prior to delivery. However, for extended technical support, subscribers can call SmartTel customer service hotline at +65 6826 2000.